Backup(12)

• How to backup from internal, external, and network drives?
• Can C-Cloud backup Windows Servers?
• Does C-Cloud support backing up SQL and My SQL databases?
• Does C-Cloud support backing up MS Exchange servers?
• How can I exclude files from C-Cloud?

C-Cloud Hybrid+(7)

• What happens if the Hybrid storage reaches its size limit or the disk gets full?
• What is C-Cloud Hybrid+?
• When C-Cloud Hybrid+ backup starts?
• What happens if I enable C-Cloud Hybrid+ in the middle of the backup?
• What are the benefits of using C-Cloud Hybrid+?

C-Cloud SMART(0)

C-Cloud Viewer(6)

• What are the system requirements for C-Cloud Viewer?
• How can I stream music and videos?
• How can I listen to music and videos from my mobile while I’m offline?
• How can I access my files?
• What music or video file types are supported to play from C-Cloud Viewer app?

Cold Storage(9)

• How durable is Cold Storage?
• How does the Cold Storage work?
• How Can I restore files backed up using Cold Storage?
• When should I use Cold Storage?
• How secure is Cold Storage?

Comparisons(0)

File sharing(4)

• How can I unshare a link?
• Why “Share” in the context menu is disabled on my computer?
• General questions about files sharing
• What is C-Cloud copyright policy for sharing?

Getting Started(9)

• How can I move C-Cloud to a new machine?
• What are the system requirements to run C-Cloud?
• How to configure a backup in C-Cloud Business
• How do I start using C-Cloud Business?
• How can I select what C-Cloud backs up?

How to(0)

Other(5)

• How can I format my external hard drive?
• How to import your Outlook PST to Outlook?
• Is C-Cloud supported on Mac OS?
• When creating folder from my C-Cloud online account, will it be created on my machine too?
• Which of the available C-Cloud Business plan suits my needs?

Policies(8)

• How can I assign users to specific policy?
• How can I un-assign/remove a policy from a user?
• How can I edit certain policy?
• How can I delete unwanted policy?
• How can I control the permissions that my users have?

Restore(7)

• My Hybrid+ backup disk is not currently available, how will the restore work?
• How can I restore older versions of my files?
• How can I restore all my files from C-Cloud on a new machine?
• What happens if I have deleted a file from my machine by mistake and want to restore it?
• How can I restore files backed up using the Block Level Technology?

Security and Privacy(8)

• How secure is C-Cloud?
• Can I specify my own encryption password for C-Cloud?
• Can the admins access other users’ data?
• Can the users under the same account see each others data?
• Does the deduplication feature work if I have enabled encryption?

Troubleshooting(35)

• Where does C-Cloud store the temporary files during the backup?
• Troubleshooting VSS issues
• Why “Share” in the context menu is disabled on my computer?
• Why I cannot drag/drop my files and folders into my C-Cloud online account?
• Optimizing your backup speed

Uncategorized(0)

Under the Hood(5)

• Where does C-Cloud store the temporary files during the backup?
• Backing up open files (VSS)
• Schedule your backup
• Block Level Technology
• Files De-Duplication

Users Management(1)

• How can I set a certain user as an admin?