How to back up different databases

The best way to back up the different databases like MS SQL or MS Exchange is using the default options within these software and then you can use C-Cloud to back up the generated backup files. The table below will provide with the needed links to back up each database: Search: Software Link Access Database […]

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I am receiving “You have reached the maximum amount of computers that can be installed under the account” message. What should I do?

Upon installing C-Cloud and entering your account’s credentials, C-Cloud will check how many computers you are backing up under your user account so you do not exceed the allowed limit, which is 3 computers for each C-Cloud Business user, and 1 computer for each C-Cloud Home user. If by configuring C-Cloud to back up the data from this machine you’ll be […]

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Why the files in the pending list do not get uploaded?

After running a backup, you might find files in the pending files list which haven’t been uploaded for one of the following reasons: The pending files are Block Level files: By default, C-Cloud will upload the Block Level files once every 24 hours, so you’ll need to give C-Cloud some more time, and those files in the […]

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Optimizing your restore speed

While you are restoring your backed up data from your C-Cloud SMART account, the restore process will follow the download speed of your Internet connection. If you notice that the restore is slow, then please apply the following: 1. While you are configuring the restore job, and from the Restore Options window, you can select the Use […]

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Why do I receive “You do not have permission to perform this action. Only Administrator can open this application” when trying to open C-Cloud on a server?

This message will appear if you are trying to open C-Cloud while you are logged in to another user account, which is not the administrator user account where you have installed C-Cloud.   However, even though you will not be able to open C-Cloud from this user account you are logged in to, C-Cloud will still be running […]

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