How can I un-assign/remove a policy from a user?

  1. Sign in to your C-Cloud online account.
  2. Refer to the Users/Servers tab.
  3. Select the Users option from the left side menu. A list of your added users will be shown, and you can see if a policy is assigned for each user or not by noticing the POLICY column for each user.
  4. Click the Actions icon for the user you wish to remove the policy assigned to him/her → Select the Remove Policy option.
  5. A confirmation message will be shown. Click OK.
  6. On the computer where C-Cloud software is installed, wait for 15 minutes for C-Cloud to take the new changes so the user can edit his/her Data Selections and Settings from there, or force the immediate synchronization, by right-clicking C-Cloud agent (icon) in the system tray (Taskbar) → Tools → Synchronize Account.