This message means that your computer couldn’t communicate properly with our servers or due to a missing component from your system.
To solve this, please follow the instructions below:
- Make sure that you have the required .NET Framework installed in your system. You can install the required .Net Framework package for your operating system from the following links:
- For Windows XP: Download link
- For Windows Vista: Download link
- For Windows 7 and 8: Download link
- If you already have the correct version of the .Net Framework installed or if the installer above does not solve the problem, please repair your .Net installation using this utility:Download Link.
Once the download is complete, please run the tool and follow the steps on your screen to repair your .NET Framework installation. - Install the required Microsoft C++ Redistributable Pacages from the following links:
- For 64-bit System Architecture: Download link
- For 32-bit System Architecture: Download link
- If the above didn’t solve the problem, please download the following script and run it on your computer: Download link