This happens due to your Anti-Virus Program, keeps scanning and locking each file that gets moved by C-Cloud, and this may cause a conflict. So check your Firewall or Antivirus software.

C-Cloud is a backup software, meaning that it needs to check your files for changes and modifications and communicate with the server to check the current backup state.

While this is a normal behavior for a backup software, some Antivirus software might think it is suspicious and constantly scan C-Cloud’s application files and folders, thus, making it harder to scan the files and sometimes impossible to communicate to the server.

Please try to exclude the following files/folders from your Antivirus:

  • C:\Program Files\CCloud
  • C:\Users\UserName\AppData\Roaming\C-Cloud\C-Cloud
  • C:\Program Files\CCloud\CCloud.exe
  • C:\Program Files\CCloud\CCloudService.exe